Not only can OSC recommend suppliers and maintainers for business telephone systems we can also provide integration specialists for your corporate LAN / WAN and data infrastructure to ensure that where necessary, you can benefit from combined efficiencies of converging voice and data at a competitive price.

Some of the services available are:

Small to medium size systems.
Single site or networked systems.
Call Centre applications.
Voice Messaging.
Unified messaging.
Wide Area Data Networking (WANs).
Computer Telephony Integration (CTI).
Structured cabling solutions.

 

What is Hosted PBX?

One of the latest spin offs of business VoIP technology is the Hosted PBX. This technology allows small and medium-sized businesses to have a sophisticated telephone system without the investment in telephone equipment. In fact, the entire telephone system is operated and maintained by our recommended Voice-over-IP (VoIP) service provider. A Hosted PBX lets employees work from their home, a hotel or on their cell phone while still being connected to the same office telephone system. Just like a Fortune 500 telephone system, you can transfer callers, put them on hold with music, set up conference calls or have the phone answered by an automated attendant who can direct callers to different departments.

Key concepts behind a Hosted PBX service:

Your telephone system is "hosted" or operated by our proposed provider.
Works with your existing telephone service or completely replaces it.
Fully maintained by our nominated provider.

What are the Benefits of a Hosted PBX?

There are a number of key advantages to using a Hosted PBX versus traditional telephone service or purchasing an office telephone system.

Initial Cost Savings - You do not need to make a large upfront investment by purchasing an office telephone system and there is no need to maintain it. With a Hosted PBX solution the office telephone system is operated and maintained by our provider.
Ongoing Cost Savings - Typically, a Hosted PBX implementation is significantly more cost-effective over the long run than a traditional PBX. These ongoing savings are in addition to the initial savings on capital outlay.
Geographical Flexibility - Employees can work from anywhere when your office phone system is virtual. You can have employees working from home, other offices, mobile phones, and even overseas.
Scalability - Traditional phone systems are limited by how many users they can handle as well as how many lines you have purchased from your local telephone provider. Virtual systems can expand and grow with your business as you need them to.
Quick Setup - A Hosted PBX solution can have you up and running very quickly compared to a traditional telephone system.
Ease of Use - End-user management of a Hosted PBX is far more user-friendly than is the case with traditional solutions. Intuitive web interfaces mean that anyone can manage, monitor and make changes to the service at any time, without needing any specialized skills or experience.






By bringing together IT and telephone technologies OSC can speed up and improve the way you speak to your customer. With the combined resource of our partners, together with the flexibility and capability of Avaya, Panasonic, Siemens, Alcatel, Samsung and Mitel products, we are able to address client’s needs.

If any of the above solutions are of interest to you then call OSC today on 0800 583 2233 and we will be happy to discuss them further.



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